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Cleveland Clinic Patient Experience Summit 2019: Empathy and Innovation
May 13 - May 15
The annual Patient Experience Summit is the largest independent patient experience conference in the world.
The annual summit provides a forum which showcases the exceptional efforts to generate and exchange ideas, strategies and practices to improve and sustain quality patient experience. Through honest commentary on what hasn’t worked, and patient and family reflections on what’s still needed, attendees will hear how organizations around the world will strive to deliver the best clinical, physical and emotional experience to patients and families.